Classic Tech a licensed Internet Service Provider (ISP) and Network Service Provider (NSP) that was formed in July 2009 and has since shown the fastest growth and attained a high level of customer confidence to become the preferred and the leading ISP/NSP in Nepal. This milestone has been achieved through a focused and dedicated approach to providing an efficient and unmatched level of customer support.
Classic Tech invites job application for the following various Positions
| Designation | Requirements | Location |
|---|---|---|
| 1. Branch Managers | 28 | All Nepal |
| 2. Front Desk Associates | 80 | All Nepal |
| 3. Door To Door Sales Associates | 250 | All Nepal |
| 4. FTTH Sales Associates – Bike Riders | 200 | All Nepal |
| 5. Fiber Supervisors | 62 | All Nepal |
| 6. HR Managers | 2 | Kathmandu |
| 7. Corporate Managers | 2 | Kathmandu |
| 8. Call Center Associates | 40 | Kathmandu |
Note*: Candidates Having Own Two Wheeler With Valid Driving License Are Highly Encouraged To Apply. Preference Will Be Given To Candidates Having Prior Work Experience.
1. Branch Manager
Qualification: Bachelor Degree in management or related field
Experience: 4 years of experience in Sales Operation or Customer Service Management
Working Hour: 8 hours
Salary: Negotiable as per qualification and experience
Job Location: Kathmandu
Branch Manager — Looking for the candidate with 4 years’ experience in Officer and above level position in the ISP/NSP or Retail industry with a deep understanding of the Operations and Administration, Sales process and Customer Service Management: The candidate is expected to:
- Achieve Sales Target provided by Organization
- Focus on retaining existing Customers and Employees
- Manage all customer related activities, handling employees’ immediate grievances, taking accountability of the branch and its functions.
- Lead, motivate and improve the performance of the branch management team and ensure the achievement of goals and targets.
- Maintain, manage and monitor all customer related operational issues.
- Develop and execute branch sales strategies to maximize revenues
- Ensure coordination between sales, marketing, accounts and administrative departments.
Job Specification
- Target oriented candidate with proven experience of more than 4 years in Sales Operations
- Candidate with flexibility to work in any Branch office located by Company
- Enthusiastic person having minimum Bachelor’s degree
- Leader having minimum 1 year of experience in Managerial position
- Business maturity, discretion and good judgment are essential qualifications for the role, as are strong communication and collaborative skills as well as a proactive approach
- Highly motivated and ambitious in achieving goals
- Working as per company policies and maintaining proper discipline
- Candidate having own vehicle with valid license can apply
Benefits of joining our Team
- Working in a team environment where initiative and dedication is encouraged
- An equal opportunity workplace that values diversity and does not discriminate
- High level of responsibility with opportunities to learn and grow
- Attractive salary based on experience and qualifications
- Facilities of Social Security Fund (Pension, Gratuity and Insurance facilities)
- Attractive Incentive packages and Perks
- Annual Performance Appraisal System
- Festival expense allowance
- Accident insurance
- Fuel and Maintenance Allowances
Interested candidates can send their Updated Resume at [email protected] . Candidates are requested to clearly specify the Position & Location that they are applying for.
2. Fiber Supervisor
Qualification: Bachelor Degree in IT or related field
Experience: 2 years of experience in FTTH and Technical Operation
Working Hour: 8 hours
Salary: Negotiable as per qualification and experience
Job Location: Kathmandu
Fiber Supervisor — Looking for the candidate with 2 year’s experience in Fiber Team Lead and Management position in the ISP/NSP or Technical industry with a deep understanding of the Fiber Operation process: The candidate is expected to:
- Achieve New Installation and Support Target provided by Organization
- Focus on retaining existing Customers and increase Installation and Support Task
- Manage all Fiber Operation related tasks of Branch such as Installation, Support and Expansion
- Lead, motivate and improve the performance of the Fiber operation management team and ensure they achievement of goals and targets.
- Maintain, manage and monitor all tickets and ensure all issues are solved on the ETR provided
- Motivate Fiber Team members and plan on their Career Growth and Employee Retention
Job Specification
- Target oriented candidate with proven experience of more than 2 years in FTTH and Technical Operations
- Candidate with flexibility to work in any Branch office located by Company
- Enthusiastic person having minimum Bachelor’s degree in IT
- Leader having minimum 1 year of experience in Team Leader position
- Highly motivated and ambitious in achieving goals
- Candidate who can provide work efficiency during off hours and off days as well
- Understanding of Optical Fiber Network and FTTH process is highly desired
- Ability to operate Splicing machine and OTDR is mandatory
- Working as per company policies and maintaining proper discipline
- Candidate having own vehicle with valid license
Benefits of joining our Team
- Working in a team environment where initiative and dedication is encouraged
- An equal opportunity workplace that values diversity and does not discriminate
- High level of responsibility with opportunities to learn and grow
- Attractive salary based on experience and qualifications
- Facilities of Social Security Fund (Pension, Gratuity and Insurance facilities)
- Attractive Incentive packages and Perks
- Annual Performance Appraisal System
- Festival expense allowance
- Accident insurance
- Fuel and Maintenance Allowances
Interested candidates can send their Updated Resume at [email protected] . Candidates are requested to clearly specify the Position & Location that they are applying for.
3. Door to Door Sales and Marketing Representatives (D2D Sales Representatives)
Qualification: +2 Degree in management or related field
Experience : Fresher
Working Hour: 8 hours
Salary: Negotiable as per qualification and experience
Job Location: Kathmandu
D2D Sales Representatives — Looking for fresher candidate with enthusiasm and willingness to excel in the area of Marketing and Sales. This position requires challenge accepting attitude and target oriented behavior. The candidate is expected to:
- Achieve Lead collection and Sales Target provided by the Branch office
- Visit Houses, Shops and Public area to aware customer regarding Packages provided by company at specified work location
- Collect details of customer’s Internet uses and enter Data via Software
- Follow-up collected Leads and convert Sales
- Maintain Database of Customers and ensure they are well followed up
- Participate in various Stall Marketing campaigns organized by company
- Target oriented candidate with willingness to visit Customers on Door to Door basis
- Candidate with flexibility to work in any Branch office located by Company
- Enthusiastic person having minimum +2 degree with own bike and valid license preferred
- Highly motivated and ambitious candidate who will achieve Lead collection and Sales Target
- Working as per company policies and maintain proper discipline
Benefits of joining our Team
- Working in a team environment where initiative and dedication is encouraged
- An equal opportunity workplace that values diversity and does not discriminate
- High level of responsibility with opportunities to learn and grow
- Attractive salary based on experience and qualifications
- Facilities of Social Security Fund (Pension, Gratuity and Insurance facilities)
- Attractive Incentive packages and Perks
- Annual Performance Appraisal System
- Festival expense allowance
- Accident insurance
- Fuel and Maintenance Allowances
Interested candidates can send their Updated Resume at [email protected] . Candidates are requested to clearly specify the Position & Location that they are applying for.
4. Front Desk Associate
Qualification: +2 Degree in management or related field
Experience : 1 year experience in related field
Working Hour: 8 hours
Salary: Negotiable as per qualification and experience
Job Location: Kathmandu
Front Desk Representative— Looking for candidate with minimum 1 year experience in the field of Customer Service and in-depth understanding of ISP/NSP company. This position requires challenge accepting attitude and target oriented behavior. The candidate is expected to:
- Achieve Lead collection, Sales conversion and Renewal target being provided by company
- Welcome visiting guests and handle customer grievances and feedbacks
- Manage cash and cheques collected on daily basis and ensure collected amount are deposited on time as prescribed by company policy
- Followup customer database for new Sales and Renewal
- Participate in various Stall Marketing campaigns organized by company
Job Specification
- Target oriented candidate with willingness to serve Customers
- Candidate with flexibility to work in any Branch office located by Company
- Enthusiastic person having minimum +2 degree and have 1 year of experience in related field
- Highly motivated and ambitious candidate who will achieve Lead collection and Sales Target
- Working as per company policies and maintain proper discipline
Benefits of joining our Team
- Working in a team environment where initiative and dedication is encouraged
- An equal opportunity workplace that values diversity and does not discriminate
- High level of responsibility with opportunities to learn and grow
- Attractive salary based on experience and qualifications
- Facilities of Social Security Fund (Pension, Gratuity and Insurance facilities)
- Attractive Incentive packages and Perks
- Annual Performance Appraisal System
- Festival expense allowance
Interested candidates can send their Updated Resume at [email protected] . Candidates are requested to clearly specify the Position & Location that they are applying for.
5. Fiber Technician & Bike Rider
Qualification: Minimum SLC Pass
Experience : 1 year experience in FTTH Operation
Working Hour: 8 hours
Salary: Negotiable as per qualification and experience
Job Location: Kathmandu
Fiber Technician— Looking for candidate with minimum 1-year experience in the field of FTTH Installation and Troubleshoot and in-depth understanding of ISP/NSP company. This position requires visiting customer’s home for New Installation, collecting payments, providing Troubleshoot services and IPTV configuration. The candidate is expected to:
- Achieve New Installation, Payment collection and Troubleshoot target provided by company
- Ensure all tasks are properly completed as guided by Fiber Operation policy
- Collect Cash/cheque from customer and submit it to Front Desk for payment management
- Followup customer for New Installation and Troubleshoot tasks
- Visit interested customers and aware them about company’s new Packages to collect Lead and convert Sales
- Participate in various Stall Marketing campaigns organized by company
Job Specification
- Target oriented candidate with willingness to serve Customers
- Candidate with flexibility to work in any Branch office located by Company
- Candidate must have own two-wheeler with valid driving license
- Enthusiastic person with minimum SLC degree and has 1 year of experience in FTTH Network management
- Highly motivated and ambitious candidate who will achieve New Installation, Troubleshoot and Sales Target
- Working as per company policies and maintain proper discipline
Benefits of joining our Team
- Working in a team environment where initiative and dedication is encouraged
- An equal opportunity workplace that values diversity and does not discriminate
- High level of responsibility with opportunities to learn and grow
- Attractive salary based on experience and qualifications
- Facilities of Social Security Fund (Pension, Gratuity and Insurance facilities)
- Attractive Incentive packages and Perks
- Annual Performance Appraisal System
- Festival expense allowance
- Accident insurance
- Fuel and Maintenance , Bike Allowances and Over Time/Incentives
Interested candidates can send their Updated Resume at [email protected] . Candidates are requested to clearly specify the Position & Location that they are applying for.
6. Fiber Team Member
Qualification: Minimum SLC Passed
Experience : 1 year experience in related field
Working Hour: 8 hours
Salary: Negotiable as per qualification and experience
Job Location: Kathmandu
Fiber Team Member— Looking for candidate with minimum 1 year experience in the field of FTTH Installation and Troubleshoot and in-depth understanding of ISP/NSP company. This position requires visiting customer’s home for New Installation, collecting payments, providing Troubleshoot services and IPTV configuration. The candidate is expected to:
- Achieve New Installation, Payment collection and Troubleshoot target provided by company
- Ensure all tasks are properly completed as guided by Fiber Operation policy
- Collect Cash/cheque from customer and submit it to Front Desk for payment management
- Follow-up customer for New Installation and Troubleshoot tasks
- Visit interested customers and aware them about company’s new Packages to collect Lead and convert Sales
- Participate in various Stall Marketing campaigns organized by company
Job Specification
- Target oriented candidate with willingness to serve Customers
- Candidate with flexibility to work in any Branch office located by Company
- Candidate must have own two-wheeler with valid driving license
- Enthusiastic person with minimum SLC degree and has 1 year of experience in FTTH Network management
- Highly motivated and ambitious candidate who will achieve New Installation, Troubleshoot and Sales Target
- Working as per company policies and maintain proper discipline
Benefits of joining our Team
- Working in a team environment where initiative and dedication is encouraged
- An equal opportunity workplace that values diversity and does not discriminate
- High level of responsibility with opportunities to learn and grow
- Attractive salary based on experience and qualifications
- Facilities of Social Security Fund (Pension, Gratuity and Insurance facilities)
- Attractive Incentive packages and Perks
- Annual Performance Appraisal System
- Festival expense allowance
- Accident insurance
Interested candidates can send their Updated Resume at [email protected] . Candidates are requested to clearly specify the Position & Location that they are applying for.
7. HR Manager
Qualification: Minimum Bachelor Degree
Experience : 3 year experience in related field
Working Hour: 8 hours
Salary: Negotiable as per qualification and experience
Job Location: Kathmandu
HR Manager— Looking for candidate with minimum 3 years experience in the field of ISP/NSP or Retail industry with a deep understanding of Recruitment, Training and HR Operations. The candidate is expected to:
- Play a pivotal role in organizational leadership focusing on efficiency, corporate culture and performance management
- Provide inspirational leadership for the organization
- Work closely with management team to help build organisational and people capabilities, talent management, engagement and retention
- Lead an efficient, timely, and transparent recruitment process including selecting, orienting, and on-boarding
- Facilitate annual performance evaluation process
- HR Systems: Should be able to operate and execute System and Classic IS systems for seamless data management
- Branding and External Relations
- Identify and address problems and opportunities for the company
- Other duties as assigned by the reporting manager
Job Specification
- Bachelor Degree in Management/Business Administration or any other relevant field
- At least three years’ experience in human resources management, administration, and organizational development practices in Managerial Level
- Able to multi-task and deliver according to deadlines
- Proven record in negotiation & conflict resolution
- Should be able to direct and oversee all HR process, the skill of strategic HR Planning & management and HR Policies along with Administrative Tasks
- Should have extensive knowledge of employment laws & practices
- Ability to collaborate, influence, negotiate and mediate effectively
- Ability to build consensus and relationships inside the organization at all levels
- Ability to Lead HR and Admin team for maximum productivity
Benefits of joining our Team
- Working in a team environment where initiative and dedication is encouraged
- An equal opportunity workplace that values diversity and does not discriminate
- High level of responsibility with opportunities to learn and grow
- Attractive salary based on experience and qualifications
- Facilities of Social Security Fund (Pension, Gratuity and Insurance facilities)
- Attractive Incentive packages and Perks
- Annual Performance Appraisal System
- Festival expense allowance
- Accident insurance
Interested candidates can send their Updated Resume at [email protected] . Candidates are requested to clearly specify the Position & Location that they are applying for.
8. Corporate Sales Manager
Qualification: Minimum Bachelor Degree
Experience : 3 year experience in B2B Sales field
Working Hour: 8 hours
Salary: Negotiable as per qualification and experience
Job Location: Kathmandu
Corporate Sales Manager— Looking for candidate with minimum 3 years experience in the field of ISP/NSP or Retail industry with a deep understanding of Business to Business Sales process, Client Relationship Management and Revenue Generation. The candidate is expected to:
- Identifying new leads
- Pitching products and services
- Maintaining fruitful relationship with existing and prospective customers
- Researching organizations to identify new leads and potential new market
- Visiting potential clients for meeting to establish long term business
- Planning and overseeing new marketing initiatives
- Target focused and hard working
- Performing Job responsibilities as assigned by Head of Department
Job Specification
- Proven experience in the field of B2B sales of minimum 3 years required
- Challenge seeking candidate with Can Do attitude
- On Hand experience in dealing with Business Customers is must
- Knowledge of Nepal’s Geographic Location is must
- Technical know how regarding Internet and Intranet Service is required
- Must have two wheeler with valid license
Benefits of joining our Team
- Working in a team environment where initiative and dedication is encouraged
- An equal opportunity workplace that values diversity and does not discriminate
- High level of responsibility with opportunities to learn and grow
- Attractive salary based on experience and qualifications
- Facilities of Social Security Fund (Pension, Gratuity and Insurance facilities)
- Attractive Incentive packages and Perks
- Annual Performance Appraisal System
- Festival expense allowance
- Accident insurance
Interested candidates can send their Updated Resume at [email protected] . Candidates are requested to clearly specify the Position & Location that they are applying for.
9. Call Center Associates
Qualification: Minimum +2 Degree
Experience : 1 years experience in related field
Working Hour: 8 hours
Salary: Negotiable as per qualification and experience
Job Location: Kathmandu
Call Center Associates— Looking for candidate with minimum 1 years experience in the field of ISP/NSP or Retail industry with a deep understanding of Inbound and Outbound call management for generating new Sales. The candidate is expected to:
- To analyze customer needs and suggest suitable plan to customers.
- To collect Leads of Targeted customers from their homes or offices
- To convince customers to subscribe to the Internet Plans and achieve the Sales Target
- To visit Potential Customers Home or Offices for Lead Generation
- To build relationship with prospective customers by calling on regular basis.
- To collect complete and correct contact details, information, required documents of all customers and then make entry in Company’s MIS system.
- To submit daily, weekly and monthly report.
- To collect customer’s feedback/suggestions and report to the Supervisor
Job Specification
- Sales Target focused Sales Professional with Proven Experience
- Must have excellent communication skill
- Proven Experience of minimum 2 years in Inbound or Outbound Call Center will be added advantage
- Minimum Bachelor’s degree is required
- Good knowledge regarding MS Excel
- Must be diligent and able to convince customers
Benefits of joining our Team
- Working in a team environment where initiative and dedication is encouraged
- An equal opportunity workplace that values diversity and does not discriminate
- High level of responsibility with opportunities to learn and grow
- Attractive salary based on experience and qualifications
- Facilities of Social Security Fund (Pension, Gratuity and Insurance facilities)
- Attractive Incentive packages and Perks
- Annual Performance Appraisal System
- Festival expense allowance
- Accident insurance
Interested candidates can send their Updated Resume at [email protected] . Candidates are requested to clearly specify the Position & Location that they are applying for.
Send your CV: [email protected]
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