10-Day Office Assistant Training

10-Day Office Assistant Training at the Personnel Training Academy (PTA)

The Personnel Training Academy provides a concise yet comprehensive 10-day training program for individuals aiming to excel as Office Assistants. This program is meticulously designed to cover essential office skills, etiquette, safety, and basic technical knowledge.

Day 1: Office Presentation

• Decoration and Cleanliness: Techniques for maintaining an aesthetically pleasing and clean office environment.

Day 2: Professional Etiquette

• Protocol Maintenance: Best practices for professional interactions, greetings, and maintaining decorum in the office.

Day 3: Office Safety

• Emergency Protocols: Understanding and following safety rules for emergencies like fire (smoke handling) and chemical spills (pesticide safety).

Day 4: Personal Care and Conduct

• Self Maintenance Tips: Personal grooming and conduct to uphold a professional image.
• Discipline: Importance of punctuality, organization, and adherence to office regulations.

Day 5: Health and Hygiene

• Hygiene Practices: Educating on personal hygiene and safe practices when purchasing and consuming eatables.

Day 6: Hospitality Skills

• Serving Techniques: Training in the proper handling of trays and serving etiquette to professionally cater to guests and staff.

Day 7: Mail Management

• Mail Handling and Delivery: Efficient systems for managing, distributing, and dispatching office correspondence.

Day 8: Communication Skills

• Telephone Etiquette: Techniques for professional telephone conversations and accurate message relaying.
• External Communication: Effective communication skills for representing the office in external dealings.

Day 9: Technical Proficiency

• Basic Computer Knowledge: Practical sessions on fundamental computer operations and software applications relevant to office tasks.

Day 10: Equipment Handling

• Handling Office Machines: Practical orientation for the simple operation of common office machinery such as printers, copiers, and shredders.

Conclusion

Graduates of this program will be well-equipped with the practical skills and knowledge to perform their duties efficiently as Office Assistants. They will be able to maintain a professional office environment, handle emergencies, manage communication internally and externally, and operate essential office equipment.