Services of Nepal Airlines Corporation

Services Offered by Nepal Airlines Corporation

Nepal Airlines Corporation (NAC - Nepal Bayu Sewa Nigam) provides a range of services designed to enhance the travel experience of its passengers, ensuring comfort, safety, and convenience. Here's an overview of their key services:

1. Ground Support: NAC offers comprehensive ground support at all its destinations. This includes assistance with check-in, boarding, and baggage handling, ensuring a smooth and hassle-free experience for passengers from the moment they arrive at the airport.

2. Economy Class: The Economy Class service on NAC flights offers a comfortable and affordable travel option. Passengers enjoy ergonomic seating, in-flight entertainment, and a selection of meals and beverages, catering to a variety of preferences.

3. Business Class: For those seeking a more luxurious experience, NAC's Business Class offers enhanced comfort with spacious seating, superior in-flight meals, a wide range of entertainment options, and personalized service.

4. Cabin Upgradation: Passengers have the option to upgrade their cabin class, subject to availability. This service allows travelers to enjoy the benefits of Business Class, including additional comfort and amenities.

5. Provision for Dangerous Goods: NAC adheres to strict safety regulations for the carriage of dangerous goods. Passengers must declare any items that fall under this category, and the airline ensures they are transported safely according to international standards.

6. Reservations: The airline's reservation system is user-friendly, allowing passengers to easily book and manage their flights online. This service also provides options for seat selection and special meal requests.

7. Baggage: NAC offers clear guidelines on baggage allowance, including dimensions and weight limits for both checked and carry-on luggage. Excess baggage services are also available for passengers with additional luggage needs.

8. Minimum Connecting Time (MCT): NAC provides information on the Minimum Connecting Time required at various airports, ensuring passengers have adequate time to catch their connecting flights without any rush.

9. General Condition, Refund Policy, and Penalties: The airline maintains transparent policies regarding ticketing conditions, refunds, and penalties for cancellations or changes. These policies are designed to be fair and in line with industry standards.

10. Wheel Chair and Ambulift Service: For passengers with reduced mobility, NAC offers wheelchair and Ambulift services. This ensures that all passengers, regardless of their physical abilities, can travel comfortably and with dignity.

11. Bon Appetit: NAC takes pride in its in-flight catering, offering a range of meal options under the 'Bon Appetit' service. This includes regional and international cuisine, prepared with attention to quality and taste.

12. Unaccompanied Minors: For children traveling alone, NAC provides a dedicated Unaccompanied Minor service. This includes constant supervision and care from the airline staff throughout the journey, ensuring the child's safety and comfort.

Each of these services is designed to provide passengers with a pleasant and memorable travel experience, reflecting NAC's commitment to excellence in air travel.