Kathmandu Upatyaka Khanepani Limited (KUKL)

Kathmandu Upatyaka Khanepani Limited (KUKL) (Nepali: काठमाण्डौं उपत्यका खानेपानी लिमिटेड) is a public company registered under the Nepal Government’s Company Act 2063 and operates under the Public-Private Partnership (PPP) modality. According to KUKL’s Articles of Association, the company has the objective to undertake and manage the water supply and sanitation system of the Kathmandu Valley previously operated by NWSC (Nepal Water Supply Corporation) and to provide a quantitative, qualitative and reliable service to its customers at an affordable price.

KUKL is responsible for the operation and management of water and wastewater services in the Valley. It operates the water supply and wastewater services under a License and Leases Agreement with the Kathmandu Valley Water Supply Management Board (KVWSMB) for 30 years. KUKL is responsible for the maintenance of all assets received on lease from KVWSMB (Kathmandu Valley Water Supply Management Board). KUKL will also take over the responsibility for infrastructure built by the Melamchi Water Supply Project.

The shareholders of the KUKL, with relative initial shareholdings, are the Government of Nepal (GoN) (30%), Municipalities in the Valley (50%), Private Sector Organisations (15%) [ Federation of Nepalese Chambers of Commerce and Industry (FNCCI)- 3%, Lalitpur Chamber of Commerce (LCC) – 1.5%, Nepal Chamber of Commerce (NCC) - 9%, Bhaktapur Chamber of Commerce (BCC) -1.5%], and an employee trust paid by the government (5%).

The Kathmandu Upatyaka Khanepani Limited (KUKL) is governed by a Board of Directors (BoD) with nine members; Six directors are nominated by shareholders (Two from GoN, two from Kathmandu Metropolitan, one from Lalitpur Metropolitan and one from private sector organizations) and 3 are appointed independently. The chairman is selected from among the Board of Directors.

Services:

KUKL (Kathmandu Upatyaka Khanepani Limited) is the leading water utility operator in Kathmandu Valley, dedicated to delivering high-quality and reliable water services to our valuable customers. With a commitment to excellence and a focus on customer satisfaction, we offer a range of services to meet the diverse needs of our community.

1. Drinking Water Service

At KUKL, we understand the importance of safe drinking water for a healthy lifestyle. We provide drinking water services through two primary means:

I. Tap Water Service

Our extensive network of pipelines enables us to deliver clean tap water to various areas in the Kathmandu Valley. To ensure convenient access for our customers, we have established branch offices in strategic locations. The following branch offices offer tap water services:

• Baneswor Branch
• Bhaktapur Branch
• Chhetrapati Branch
• Kirtipur Branch
• Lalitpur Branch
• Madhyapur Thimi Branch
• Mahankalchaur Branch
• Maharajgunj Branch
• Tripureswor Branch

II. Tanker Water Service

For areas where our pipelines are yet to reach, we offer a reliable tanker water service. Our tanker section, located at Mahankalchaur in Kathmandu, ensures that customers without tap water access can still enjoy clean drinking water. To avail of this service or inquire about tanker water delivery, please contact us at 01-5210019 or 01-5210351.

2. Sanitation Service

KUKL is also committed to maintaining a clean and healthy environment through our sanitation services. Our Waste Water Operation Division, situated in Jawalakhel, Lalitpur, handles various aspects of sanitation, including:

• Construction and extension of new sewer lines
• Repair and maintenance of existing sewer lines and manholes
• Removal of blockages in sewer lines

To report sanitation issues or seek assistance, please contact our Waste Water Operation Division at 01-4332803.

3. Water Quality Test Service

Ensuring the purity and safety of drinking water is a top priority at KUKL. Our Water/Waste Water Quality Assurance Division, located in Mahankalchaur, Kathmandu, offers comprehensive water quality test services. If you have concerns about the quality of your water supply or would like to have a sample tested, please contact us at 01-5210534.

4. Water Meter Test & Deep Tube Well Service

To maintain accurate billing and efficient water management, KUKL provides water meter test services through our Electro-Mechanical Section. Located in Sundarighat, Kathmandu, this section specializes in:

• Water meter testing to ensure accurate measurement
• Construction and maintenance of deep tube wells

For inquiries related to water meter testing or deep tube well services, please reach out to our Electro-Mechanical Section at 01-4352115.